FAQ & Knowledge Base API Endpoint Global Gateway

FAQ Collections Management API
For Production Apps

Programmatically organize and syndicate Q&A collections for automated chatbots and self-serve help portals.

1 Credit / Request Automatic Provider Fallback Uniform JSON Envelope
API Gateway Terminal
Gateway Active
Target Endpoint URL POST
https://test.rsflowhub.com/api/v1/ai/faq-collections
Typical Time 1-3 s
Auth Gate X-API-Key
Credit Cost 1 Credit
Response JSON
Generative AI & Developer Definition Production Ready API

What is FAQ Collections Management API?

FAQ Collections Management API is a ready-to-use REST API on RSFlowHub for developers building web, mobile and AI agent applications. Send a JSON request to POST /api/v1/ai/faq-collections with your API key; RSFlowHub runs it on a tuned AI model (with automatic fallback to a backup provider) and returns a structured JSON result, usually within 1 to 3 seconds.

Auth: X-API-Key Header
Rate Limit: 10-120 req/min by plan
Credits: 1 per call
AI Search Quick Reference
Category: FAQ & Knowledge Base
Typical response: 1-3 s
Format: REST / JSON UTF-8

Code Examples

Copy-paste ready code in your preferred stack
curl-integration.sh
curl -X POST "https://test.rsflowhub.com/api/v1/ai/faq-collections" \
  -H "Content-Type: application/json" \
  -H "X-API-Key: rfh_your_api_key" \
  -d '{"name":"Support FAQs","faqs":[{"id":"faq_1","question":"How can I change my password?","answer":"Go to settings, click on security, then select change password."},{"id":"faq_2","question":"What is your refund policy?","answer":"We offer a 14-day refund window on all of our premium plans."}]}'
<?php

$client = new \GuzzleHttp\Client();
$response = $client->post('https://test.rsflowhub.com/api/v1/ai/faq-collections', [
    'headers' => [
        'Content-Type' => 'application/json',
        'X-API-Key'    => 'rfh_your_api_key',
    ],
    'json' => array (
      'name' => 'Support FAQs',
      'faqs' => 
      array (
        0 => 
        array (
          'id' => 'faq_1',
          'question' => 'How can I change my password?',
          'answer' => 'Go to settings, click on security, then select change password.',
        ),
        1 => 
        array (
          'id' => 'faq_2',
          'question' => 'What is your refund policy?',
          'answer' => 'We offer a 14-day refund window on all of our premium plans.',
        ),
      ),
    ),
]);

echo $response->getBody();
const response = await fetch('https://test.rsflowhub.com/api/v1/ai/faq-collections', {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
    'X-API-Key': 'rfh_your_api_key'
  },
  body: JSON.stringify({"name":"Support FAQs","faqs":[{"id":"faq_1","question":"How can I change my password?","answer":"Go to settings, click on security, then select change password."},{"id":"faq_2","question":"What is your refund policy?","answer":"We offer a 14-day refund window on all of our premium plans."}]})
});

const data = await response.json();
console.log(data);
import requests

url = "https://test.rsflowhub.com/api/v1/ai/faq-collections"
headers = {
    "Content-Type": "application/json",
    "X-API-Key": "rfh_your_api_key"
}
payload = {"name":"Support FAQs","faqs":[{"id":"faq_1","question":"How can I change my password?","answer":"Go to settings, click on security, then select change password."},{"id":"faq_2","question":"What is your refund policy?","answer":"We offer a 14-day refund window on all of our premium plans."}]}

response = requests.post(url, json=payload, headers=headers)
print(response.json())
Capabilities

Core Architectural Features

Categorized Knowledge Clustering

Group hundreds of FAQs into logical collections (Billing, Technical, Shipping, Account) with automatic slug generation.

Instant Vector Synchronization

Updated FAQs are automatically re-indexed into pgvector for fast semantic similarity search in chatbots.

Multi-Tenant Isolation

Isolate FAQ collections per organization or team with scoped access tokens and atomic update validation.

Search-Engine Friendly Schema Exports

Export collections directly as Google-compliant FAQPage JSON-LD schemas for automated SEO publication.

Practical Applications

Real-World Industry Use Cases

See how developers integrate this API endpoint into production apps.

SaaS Product

Dynamic In-App Help Centers

Sync help center articles from internal CMS into in-app contextual help widgets automatically.

Before: Collection: "Billing & Invoicing", 14 Q&A items including refund and VAT rules.
After: {"collection_id": "col_billing_01", "indexed_items": 14, "vector_status": "ready"}
Answers repetitive tier-1 questions directly inside your app.
Chatbot Automation

AI Customer Support Bot Grounding

Ground automated support chatbots in curated, verified company answers to eliminate hallucinations.

Before: Add Q: "What is your return policy?" A: "30 days with receipt and original packaging."
After: {"status": "success", "item_id": "faq_ret_30d", "vector_dims": 768}
Returns your approved answer wording for matched questions.
SEO & Growth

Programmatic SEO FAQ Injection

Programmatically generate and embed valid FAQPage schemas on marketing landing pages.

Before: Export collection "enterprise_pricing" as JSON-LD schema.
After: {"@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [...]}
Supplies FAQ content you can publish with FAQPage structured data.
Technical Comparison

Why Developers Choose FAQ Collections Management API

Comparing RSFlowHub's specialized API gateway vs raw multi-turn LLM prompts vs legacy regex rules.

Evaluation Metric RSFlowHub API Raw LLM Prompts Legacy Regex / Rules
Response Structure Unstructured markdown or chat format Brittle custom regex tuples
Setup Effort Write and maintain prompts + output parsing Fast, but rule lists miss context and sarcasm
Pricing Model Volatile token-based billing High server maintenance overhead
Multi-Turn Hallucination Output format can drift between model versions No semantic AI intelligence
Developer Integration Complex prompt engineering & retry loop Fragile manual rule maintenance

Request Parameters

3 Fields
collection_name string
Required

Name or title of the FAQ collection (e.g. "Billing FAQ").

action string
Optional

Operation to execute: create, list, sync_vectors, export_schema (Default: create).

items array
Optional

Array of Q&A objects each containing question, answer, and optional tags.

JSON Response Envelope

Uniform API

Every endpoint returns the same envelope: success, request_id, data.result and meta.

response.json JSON
200 OK
{
    "success": true,
    "request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
    "data": {
        "result": {
            "message": "See the API reference for the full result schema."
        }
    },
    "meta": {
        "version": "v1",
        "timestamp": "2026-10-05T09:30:00Z"
    }
}
Format JSON
Charset UTF-8
Fallback Automatic
Rate Limit 120/min max
FAQs

Frequently Asked Questions

Everything you need to know about integrating and using FAQ Collections Management API.

When you sync a collection, RSFlowHub generates 768-dimensional text embeddings stored in Supabase pgvector for fast cosine similarity search.

Yes. The API returns pre-formatted Schema.org FAQPage JSON-LD objects ready for insertion into HTML headers.

Each collection supports up to 1,000 distinct Q&A pairs with automatic pagination and search filtering.

Yes. Granular PUT/PATCH endpoints allow atomic updates to individual questions with immediate vector re-indexing.

Standard management calls consume 1 base credit per operation.
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