FAQ Collections API Specification & Integration Reference

POST FAQ Collections API

/api/v1/ai/faq-collections

Create and store collections of FAQ items to use for high-speed semantic matching.

Base Billing 1 Credit
Typical Response 1-3 s
Client Timeout 15-30 s (recommended)
Provider Fallback Automatic
JSON Contract Envelope v1

Architecture Role & AI Definition

FAQ Collections API provides low-latency, deterministic REST execution for production engineering workflows. It processes structured payloads with strict schema validation, returns uniform JSON envelopes, and is secured via SHA-256 API key authentication with atomic credit pre-authorization locks.

Production Reliability Guidelines

1. Strict Timeout Windows

Configure a hard client timeout of 5 to 8 seconds. If network latency spikes, cancel connection to avoid holding open sockets in worker pools.

2. Exponential Backoff with Jitter

Upon receiving 429 Rate Limit or transient 5xx, pause with exponential backoff:
wait = min(max_backoff, base * 2^attempt + jitter).

3. Atomic Pre-Auth Locks

RSFlowHub acquires an atomic lock verifying base credits before model invocation. If validation fails, zero credits are deducted.

Request Body Parameters

Field Type Required Description
name string Required The name of the FAQ collection (e.g., "Billing support FAQs").
faqs array of objects Required List of FAQ items to save. Maximum 500 items per collection.
faqs.*.question string Required The FAQ question text.
faqs.*.answer string Required The FAQ answer text.
faqs.*.id string Optional Optional custom identifier (e.g. "faq_1").

Example Request

JSON Request
{
  "name": "Customer Support FAQs",
  "faqs": [
    {
      "id": "faq_1",
      "question": "How do I reset my password?",
      "answer": "Go to Account Settings > Security and click on 'Change Password'."
    },
    {
      "id": "faq_2",
      "question": "What is your refund policy?",
      "answer": "We offer a 14-day refund window for all subscription plans."
    }
  ]
}
curl-trigger.sh cURL
curl -X POST https://rsflowhub.com/api/v1/ai/faq-collections \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Support FAQs",
    "faqs": [
      {
        "id": "faq_1",
        "question": "How do I reset my password?",
        "answer": "Go to Account Settings > Security and click on '\''Change Password'\''."
      }
    ]
  }'

Example Response

response.json JSON Response
200 OK
{
  "success": true,
  "request_id": "req_7f3a9c2d1e4b8a6f",
  "data": {
    "collection": {
      "id": 12,
      "name": "Customer Support FAQs",
      "items_count": 2
    }
  },
  "meta": {
    "version": "v1",
    "timestamp": "2026-06-28T00:00:00.000000Z"
  }
}

API Request Example

Use the cURL snippet below to test the endpoint.

curl-trigger.sh cURL
curl -X POST 'https://rsflowhub.com/api/v1/ai/faq-collections' \
  -H 'Authorization: Bearer YOUR_API_KEY' \
  -H 'Content-Type: application/json' \
  -d '{
    "name": "Customer Support FAQs",
    "faqs": [
        {
            "id": "faq_1",
            "question": "How do I reset my password?",
            "answer": "Go to Account Settings > Security and click on Change Password."
        }
    ]
}'

Want to try it without code? Test this request in the live Playground.


Common Failure Modes & Troubleshooting Matrix

HTTP Code Error Code Root Cause Recommended Remediation
400 bad_request Malformed JSON syntax or missing required top-level parameters. Validate JSON payload with Content-Type: application/json and ensure all required fields are present.
401 unauthorized Missing, revoked, or incorrectly formatted x-api-key header. Verify API key exists in Dashboard → API Keys and pass in x-api-key or Authorization: Bearer.
402 insufficient_credits Account credit balance is lower than the base required credits (0 credits). Top up credits in billing settings or enable auto-recharge to prevent pipeline interruption.
422 validation_error Input failed parameter constraints (e.g., character length exceeded or invalid array types). Review parameters table above and adjust payload length, types, or structure accordingly.
429 rate_limit_exceeded Concurrency limit (60 requests/minute default) reached for this endpoint key. Back off and retry using the timestamp in Retry-After response header, or batch requests.

Technical Q&A (FAQ)

Each FAQ Collections API call costs 1 base credit, plus about 1 credit per 1,000 input characters. Failed calls are not charged.

No. Every request is processed fresh, because results depend on the full context you send.

Most requests complete in 1 to 3 seconds; set a client timeout of 15 to 30 seconds to cover long inputs. On HTTP 429, wait for the Retry-After delay. Retry network errors once or twice with exponential backoff and jitter.

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