Emerging Trend & Sentiment Drivers
Detects sudden spikes in customer complaints or praise topics across time to surface hidden product issues.
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Review intelligence API discovering product trends, feature gaps, competitor weaknesses, and sentiment drivers.
https://test.rsflowhub.com/api/v1/ai/review-insights
E-Commerce & App Review Topic Intelligence API is a ready-to-use REST API on RSFlowHub for developers building web, mobile and AI agent applications. Send a JSON request to POST /api/v1/ai/review-insights with your API key; RSFlowHub runs it on a tuned AI model (with automatic fallback to a backup provider) and returns a structured JSON result, usually within 1 to 3 seconds.
X-API-Key Header
curl -X POST "https://test.rsflowhub.com/api/v1/ai/review-insights" \
-H "Content-Type: application/json" \
-H "X-API-Key: rfh_your_api_key" \
-d '{"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"}'
<?php
$client = new \GuzzleHttp\Client();
$response = $client->post('https://test.rsflowhub.com/api/v1/ai/review-insights', [
'headers' => [
'Content-Type' => 'application/json',
'X-API-Key' => 'rfh_your_api_key',
],
'json' => array (
'reviews' =>
array (
0 =>
array (
'text' => 'The software is great but missing single sign-on (SSO).',
'rating' => 3,
),
1 =>
array (
'text' => 'Very intuitive interface, we onboarded our team of 20 in a single afternoon.',
'rating' => 5,
),
2 =>
array (
'text' => 'The billing page keeps throwing error 500 when I try to update my card details.',
'rating' => 2,
),
3 =>
array (
'text' => 'We need custom user permissions. The current admin vs member roles are not enough.',
'rating' => 3,
),
),
'context' => 'B2B SaaS project management tool',
),
]);
echo $response->getBody();
const response = await fetch('https://test.rsflowhub.com/api/v1/ai/review-insights', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-API-Key': 'rfh_your_api_key'
},
body: JSON.stringify({"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"})
});
const data = await response.json();
console.log(data);
import requests
url = "https://test.rsflowhub.com/api/v1/ai/review-insights"
headers = {
"Content-Type": "application/json",
"X-API-Key": "rfh_your_api_key"
}
payload = {"reviews":[{"text":"The software is great but missing single sign-on (SSO).","rating":3},{"text":"Very intuitive interface, we onboarded our team of 20 in a single afternoon.","rating":5},{"text":"The billing page keeps throwing error 500 when I try to update my card details.","rating":2},{"text":"We need custom user permissions. The current admin vs member roles are not enough.","rating":3}],"context":"B2B SaaS project management tool"}
response = requests.post(url, json=payload, headers=headers)
print(response.json())
Detects sudden spikes in customer complaints or praise topics across time to surface hidden product issues.
Extracts competitor product flaws and weaknesses mentioned in comparative buyer reviews.
Mines customer feedback to identify explicitly requested missing features and product improvements.
Outputs high-level strategic summaries for product, engineering, and marketing leadership teams.
See how developers integrate this API endpoint into production apps.
Mine thousands of user reviews to discover the top 5 requested missing features and UI friction points.
Analyze competitor product reviews on Amazon to identify durability and sizing complaints.
Track customer satisfaction trends across multiple restaurant or hotel locations over time.
Comparing RSFlowHub's specialized API gateway vs raw multi-turn LLM prompts vs legacy regex rules.
| Evaluation Metric | RSFlowHub API | Raw LLM Prompts | Legacy Regex / Rules |
|---|---|---|---|
| Response Structure | Validated JSON envelope | Unstructured markdown or chat format | Brittle custom regex tuples |
| Setup Effort | One POST request, no prompts | Write and maintain prompts + output parsing | Fast, but rule lists miss context and sarcasm |
| Pricing Model | Flat 3 credit/request | Volatile token-based billing | High server maintenance overhead |
| Multi-Turn Hallucination | Zero (Deterministic validators) | Output format can drift between model versions | No semantic AI intelligence |
| Developer Integration | 3 lines cURL, PHP, JS, Python | Complex prompt engineering & retry loop | Fragile manual rule maintenance |
reviews
array
Array of raw review strings or review objects to analyze for strategic topic insights.
competitor_name
string
Optional competitor brand name to isolate comparative analysis.
time_frame
string
Optional time range context (e.g. "Q3 2026", "Last 30 days").
Every endpoint returns the same envelope: success, request_id, data.result and meta.
{
"success": true,
"request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
"data": {
"result": {
"executive_summary": "Satisfaction is high overall; battery life is the main driver of negative reviews.",
"top_strengths": [
"Build quality",
"Shipping speed"
],
"top_weaknesses": [
"Battery life"
],
"recurring_complaints": [
"Battery drains quickly"
],
"feature_requests": [
"Fast charging"
],
"emerging_patterns": [
"More complaints since firmware 2.1"
],
"recommended_actions": [
{
"action": "Ship a battery optimisation update",
"priority": "high",
"rationale": "Most frequent complaint in recent reviews"
}
]
}
},
"meta": {
"version": "v1",
"timestamp": "2026-10-05T09:30:00Z"
}
}
Everything you need to know about integrating and using E-Commerce & App Review Topic Intelligence API.
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