Star-Rating Adaptive Persona
Generates warm gratitude for 5-star praise and empathetic problem-solving for 1-star complaints.
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Automated review response generation API with brand tone control, resolution instructions, and support channel directing.
https://test.rsflowhub.com/api/v1/ai/review-reply
Automated Google & Amazon Review Reply Generator API is a ready-to-use REST API on RSFlowHub for developers building web, mobile and AI agent applications. Send a JSON request to POST /api/v1/ai/review-reply with your API key; RSFlowHub runs it on a tuned AI model (with automatic fallback to a backup provider) and returns a structured JSON result, usually within 1 to 3 seconds.
X-API-Key Header
curl -X POST "https://test.rsflowhub.com/api/v1/ai/review-reply" \
-H "Content-Type: application/json" \
-H "X-API-Key: rfh_your_api_key" \
-d '{"review":"I bought this product yesterday and it broke within 2 hours. Extremely disappointed.","rating":1,"business_name":"TechGadgets Inc.","customer_name":"Sarah Connor","tone":"empathetic","instructions":"Tell them support will reach out within 2 hours to ship a free replacement."}'
<?php
$client = new \GuzzleHttp\Client();
$response = $client->post('https://test.rsflowhub.com/api/v1/ai/review-reply', [
'headers' => [
'Content-Type' => 'application/json',
'X-API-Key' => 'rfh_your_api_key',
],
'json' => array (
'review' => 'I bought this product yesterday and it broke within 2 hours. Extremely disappointed.',
'rating' => 1,
'business_name' => 'TechGadgets Inc.',
'customer_name' => 'Sarah Connor',
'tone' => 'empathetic',
'instructions' => 'Tell them support will reach out within 2 hours to ship a free replacement.',
),
]);
echo $response->getBody();
const response = await fetch('https://test.rsflowhub.com/api/v1/ai/review-reply', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-API-Key': 'rfh_your_api_key'
},
body: JSON.stringify({"review":"I bought this product yesterday and it broke within 2 hours. Extremely disappointed.","rating":1,"business_name":"TechGadgets Inc.","customer_name":"Sarah Connor","tone":"empathetic","instructions":"Tell them support will reach out within 2 hours to ship a free replacement."})
});
const data = await response.json();
console.log(data);
import requests
url = "https://test.rsflowhub.com/api/v1/ai/review-reply"
headers = {
"Content-Type": "application/json",
"X-API-Key": "rfh_your_api_key"
}
payload = {"review":"I bought this product yesterday and it broke within 2 hours. Extremely disappointed.","rating":1,"business_name":"TechGadgets Inc.","customer_name":"Sarah Connor","tone":"empathetic","instructions":"Tell them support will reach out within 2 hours to ship a free replacement."}
response = requests.post(url, json=payload, headers=headers)
print(response.json())
Generates warm gratitude for 5-star praise and empathetic problem-solving for 1-star complaints.
Grounds responses in specific store refund policies, support emails, or replacement claim links.
Formats official brand names, reviewer greetings, customer representative names, and management sign-offs.
Generates culturally natural responses in 50+ languages optimized for Google Maps local business SEO.
See how developers integrate this API endpoint into production apps.
Auto-generate public management responses for Google Business local reviews to boost local SEO visibility.
Respond to negative buyer reviews on Amazon with polite customer service contact details to resolve complaints.
Engage with software reviewers on G2, Capterra, and Trustpilot to show active customer support.
Comparing RSFlowHub's specialized API gateway vs raw multi-turn LLM prompts vs legacy regex rules.
| Evaluation Metric | RSFlowHub API | Raw LLM Prompts | Legacy Regex / Rules |
|---|---|---|---|
| Response Structure | Validated JSON envelope | Unstructured markdown or chat format | Brittle custom regex tuples |
| Setup Effort | One POST request, no prompts | Write and maintain prompts + output parsing | Fast, but rule lists miss context and sarcasm |
| Pricing Model | Flat 2 credit/request | Volatile token-based billing | High server maintenance overhead |
| Multi-Turn Hallucination | Zero (Deterministic validators) | Output format can drift between model versions | No semantic AI intelligence |
| Developer Integration | 3 lines cURL, PHP, JS, Python | Complex prompt engineering & retry loop | Fragile manual rule maintenance |
review
string
Original review text payload to generate a response for.
rating
integer
Star rating value (1 to 5).
business_name
string
Company, store, or brand name.
customer_name
string
Customer or reviewer name.
tone
string
Desired communication tone ("empathetic", "professional", "friendly", "grateful").
language
string
Response language code (e.g. "en", "es", "de").
instructions
string
Specific resolution instructions (e.g. "Tell them support will reach out to ship a free replacement").
Every endpoint returns the same envelope: success, request_id, data.result and meta.
{
"success": true,
"request_id": "req_3f9a2c7e-5b1d-4e8a-9c2f-7d6e1a0b4c8d",
"data": {
"result": {
"reply_text": "Thank you for the kind words about the build quality! We are sorry the battery is not lasting the day. Our support team will reach out with a fix today.",
"language": "en",
"tone": "friendly"
}
},
"meta": {
"version": "v1",
"timestamp": "2026-10-05T09:30:00Z"
}
}
Everything you need to know about integrating and using Automated Google & Amazon Review Reply Generator API.
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